HR Services

HR Services London offers a wide range of consultancy services that can be tailored according to your needs and designed to ensure you get maximum value for the service you receive.

Employee Relations

  • Operate as a generalist HR advisor or provide HR management cover.
  • Conduct robust work place investigations and provide comprehensive support with resolving complex employee relations issues including allegations of:
    • Bullying and harassment
    • Misconduct / Gross misconduct
    • Grievance
  • Provide advice, guidance and practical support on managing:
    • Grievance(s), bullying, harassment, capability and disciplinary matters
    • Long and or short term absence
    • General complex case work
    • Onsite formal meetings and hearings
    • HR policy development in line with legislation and best practice
  • Facilitate accredited* workplace mediation / disputes resolution.
  • Provide general advice on HR best practice and employment law.
  • Create HR templates, checklist and flowcharts for all HR disciplines in line with local policies and procedures that will support managers and employees.
  • Work with management teams to provide guidance, coaching and support on a full range of human resource activities and or projects.

Performance Management

  • Provide advice and guidance to managers or employees on:
    • Informal and formal capability / performance management processes
    • Managing appeals against dismissal
  • Provide advice on procedures for successfully managing probation.
  • Support managers with effective planning, monitoring and the evaluation of staff capability, performance and probation.

Organisational Change

  • Support and lead individual and or collective consultation / negotiation with trade unions.
  • Provide HR advice and practical support to senior managers on the delivery of change management programmes and communications.
  • Support with Equality Impact Assessments.
  • Provide HR support for managers on the implementation of Transfer of Undertaking (Protection of Employment) Regulations (TUPE) or tendering of services and contracts.
  • Provide HR project and programme management support.
  • Review job descriptions and facilitate job evaluation (Hay and GLPC scheme). 

Learning and Development

  • Provide bespoke workshops for managers and employees in line with local policy on:
    • Managing attendance
    • Capability and performance
    • Disciplinary
    • Grievance
    • Organisational change
  • Provide bespoke workshops for managers and employees on:
    • CV and letter writing
    • Interview skills training
  • One to one careers coaching support – using the ‘Go make a difference’ (Go M.A.D) framework.
  • 1 hour face to face coaching (solution focused thinking techniques).
  • Mentoring (offering general mentoring / careers/ HR guidance and advice).

Recruitment and Selection

  • Lead and design assessment and selection processes.
  • Provide guidelines for interviewing managers in preparation of recruitment and selection.
  • Support with short listing candidates.
  • Participate in interview panels.
  • Administer Saville and Holdsworth (SHL) Level A Occupational test (e.g. verbal and numerical testing).
  • Design and deliver bespoke or generic induction programmes.
  • Facilitate exit interviews.

Redeployment Support

  • Deliver skills matching.
  • Provide CV support.
  • Deliver interview skills / preparing for interviews training.
  • Support all formal processes and communication for voluntary and compulsory redundancy payments.
  • Support the preparation of settlement agreements.
*Total Conflict Management / Professional Mediation Association